MASTER TERMS OF SERVICE

ADAM COMPANY
MASTER TERMS OF SERVICE
Effective Date: 2026.06.01
Welcome. These Adam Company Master Terms of Service (these “Master Terms”) govern your access to and use of our website located at https://global.adamtfs.com (the “Website”), operated by Adam Company Co., Ltd. (the “Company”, “we,” “us,” or “our”), together with any associated applications, features, content, and services made available through the Website (collectively with the Website, the “Services”).
Please read these Master Terms carefully. If you do not agree to all provisions of these Master Terms applicable to you, you may not access or use the Services.
To the extent permitted by Applicable Laws, your continued access to or use of the Services constitutes your acknowledgment that you have read, understood, and agreed to be bound by these Master Terms and applicable Supplemental Terms.
If you access or use the Services on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Master Terms, and you agree to these Master Terms on behalf of that organization.
These Master Terms govern access to and use of the Services by Users residing outside the Republic of Korea. For clarity, these Master Terms do not apply to Users residing in the Republic of Korea, who shall be subject to separate terms and conditions applicable to the Korean market.
Where Users are located in specific jurisdictions, including the United States or the European Economic Area, these Master Terms shall be interpreted and applied in compliance with applicable mandatory laws of such jurisdictions, including, without limitation, consumer protection, withdrawal rights, notice requirements, and dispute resolution rules.
Definitions
Defined Terms. Capitalized terms as used in these Master Terms have the meanings set forth below:
“Account” means a user account registered on the Website.
“Ambassador” means a User approved by the Company to participate in the Company’s ambassador or referral program, including promoting the Services or Products and distributing referral or promotional codes.
“Ambassador Program Terms” mean the separate terms and conditions governing participation in the ambassador program, which Ambassadors must agree to in addition to these Master Terms.
“Applicable Laws” mean all laws, statutes, regulations, rules, ordinances, and binding legal requirements applicable to you, the Services, or the Company, including consumer protection, advertising, and data protection laws.
“Content” means any text, images, graphics, videos, product information, branding, or other materials made available by the Company through the Services.
“Customer” means a User who purchases Products through the Services.
“Points” mean reward credits granted by the Company to Ambassadors in connection with qualifying purchases made using their referral or promotional codes, subject to the applicable policies and conditions as further governed in Adam Company Ambassador Program Terms.
“Products” mean the goods made available for purchase through the Services, including apparel and related items.
“Supplemental Terms” mean any additional terms, conditions, policies, or guidelines that apply to specific features of the Services, including Adam Company Privacy Policy and Ambassador Program Terms.
“User” (or “you” or “your”) means any individual or entity that accesses or uses the Services, including Customers and Ambassadors.
Interpretation. Definitions apply equally to the singular and plural forms. “Include,” “includes,” and “including” shall be deemed to be followed by the phrase “without limitation”. Capitalized terms not defined in these Master Terms shall have the meaning set forth in Supplemental Terms, Applicable Laws, or their generally accepted meaning in the applicable industry. 
Order of Precedence. In the event of any conflict or inconsistency between these Master Terms and any Supplemental Terms, the Supplemental Terms shall prevail to the extent of such conflict, unless expressly stated otherwise.
Notice and Updates
Applicability. These Master Terms apply to all Users. These Master Terms will be made available on the landing page or a linked page of the Website for your ease of review.
Revisions. 
We may revise these Master Terms from time to time in accordance with Applicable Laws. For each revision (“Revision”), we will post the effective date and the reason for the change, along with the existing Master Terms, on the Website and within the App at least seven (7) days prior to the effective date (the “Notice Period”); provided, however, that the Notice Period will be extended to thirty (30) days for any Revision that is unfavorable to Users or modifies material terms.
If a User expressly objects to a Revision within the Notice Period, the Revision shall not apply to that User. In such case, either the User or the Company may terminate the User’s relationship with the Company, which shall result in:
closure of the User's Account;
for Ambassadors, termination of participation in the Ambassador program in accordance with the Ambassador Program Terms, including forfeiture of any unredeemed Points to the extent permitted by Applicable Laws; and
cessation of all access to and use of the Services.
For the avoidance of doubt, any Revision shall apply only to contracts entered into after the effective date of such Revision, unless otherwise required under Applicable Laws or expressly agreed by the User.
If a User continues to access or use the Services without expressing objection within the Notice Period, such User shall be deemed to have accepted the Revision. 
Services Provided
Purpose of Services. The Services are provided to Users for personal use, including browsing, purchasing Products, and managing their Accounts. Notwithstanding the foregoing, Users may participate in promotional programs (including the ambassador or referral program) solely as expressly permitted by the Company and subject to these Master Terms and any applicable Supplemental Terms.
Scope of Services. The Services may include, without limitation:
the display, marketing, and sale of Products through the Website, including related product information and the formation of purchase contracts;
Account registration and management;
order placement, payment processing, fulfillment, delivery, and customer support;
participation in promotional, referral, or ambassador programs, including the provision of marketing communications such as brand updates and events; and
any other features, content, or services made available by the Company from time to time.
Modifications of Products and Transactions. 
If Products become unavailable or specifications change, the Company may modify the Products or Services to be provided under future contracts. The Company will provide notice of such changes by posting updates on the relevant pages of the Services.
Where the Company modifies Services already agreed with a User due to such reasons, the Company will use reasonable efforts to notify the User using the contact information provided.
Platform-Level Changes and Discontinuation. 
The Company may modify, update, suspend, or discontinue all or any part of the Services at any time for operational, technical, legal, or business reasons, including restructuring, changes in business strategy, or regulatory requirements.
Where reasonably practicable, the Company will provide prior notice; however, for urgent changes (including security patches or error corrections), notice may be provided after implementation, in each case subject to Applicable Laws. 
Where such changes affect Services already agreed with a User, the Company shall use reasonable efforts to notify the User without undue delay.
Limitation of Liability. The Company shall not be liable for any damages arising from any modification, change, or discontinuation described above, except to the extent caused by the Company’s willful misconduct or gross negligence.
Suspension of Services
The Company may suspend all or part of the Services in the event of any of the following:
maintenance, inspection, repair, replacement, or upgrade of systems or infrastructure;
failures or interruptions of third-party services (including payment, hosting, or telecommunications providers);
technical failures, system errors, capacity limitations, or security incidents (including hacking or unauthorized access);
compliance with Applicable Laws, governmental orders, or regulatory requirements;
force majeure events (including natural disasters, war, terrorism, civil unrest, or labor disputes); or
any other circumstances where suspension is reasonably necessary for operational, security, or legal reasons.
To the maximum extent permitted by Applicable Laws, the Company shall not be liable for any damages resulting from such suspension, except where caused by the Company’s willful misconduct or gross negligence.
The Company may conduct periodic maintenance or inspections, which may result in temporary interruptions of the Services.
The Company reserves the right, at its sole discretion, to remove, restrict, or disable access to any Content or User activity that violates these Master Terms or Applicable Laws, or that the Company reasonably determines to be unlawful, harmful, fraudulent, or inappropriate.
Use of Services
Users must be at least fourteen (14) years of age to use the Services. To the extent required under Applicable Laws for a User to enter into a binding agreement, such User must obtain the consent of a parent or legal guardian prior to using the Services. The Company reserves the right to request proof of such consent and may suspend or restrict access to the Services if such proof is not provided.
Use of the Services requires compatible devices, internet access, and, where applicable, third-party services. Users are responsible for maintaining such requirements and for any associated costs, including data or usage charges.
The Company does not guarantee that the Services or any Content (including product descriptions, images, pricing, or availability) are accurate, complete, reliable, or error-free, and such information may change at any time without notice.
Users acknowledge that any recommendations, promotional content, or marketing materials provided through the Services are for general informational purposes only and do not constitute guarantees or warranties.
Users must review and comply with any notices, policies, or instructions provided by the Company in connection with the use of the Services.
Membership Registration
Full use of the Services requires membership. Users (each, an “Applicant”) may apply for membership by completing the application form provided on the Website (each, an “Application”) and indicating their agreement to these Master Terms and applicable Supplemental Terms.
Upon the Company’s approval of an Application and communication of such approval to the relevant Applicant, a “User Agreement” shall be deemed established between the Company and the Applicant, governing the Applicant’s use of the Services as a Member.
The Company intends to approve all Applications except in the following events or occurrences, where the Company may refuse, revoke, postpone, or cancel approval:
where the Applicant provides false, incomplete, inaccurate, or outdated information, or fails to provide required information;
where the Applicant impersonates another person or engages in fraudulent, deceptive, or similar misconduct;
where the Applicant has previously lost membership due to a violation of these Master Terms, unless otherwise approved by the Company;
where the Applicant is below the minimum age required under these Master Terms or Applicable Laws, or, where required, fails to obtain or provide verifiable consent from a parent or legal guardian;
where approval is not possible due to reasons attributable to the Applicant or due to violation of these Master Terms or applicable Supplemental Terms;
where approval is not possible due to force majeure events or technical or operational issues; or
where the Company reasonably determines that approval is inappropriate for financial, technical, operational, or other justifiable reasons..
Membership Account
Members agree to provide accurate, complete, and up-to-date information for their membership account (each, an “Account”) and promptly update any changes.
Members are solely responsible for any activity related to their Accounts, and we are not liable for any actions or omissions by Members in connection with their Accounts.
Members are responsible for maintaining the confidentiality of their ID and password and must not allow any third party to access or use their ID, password, or Accounts. The Company is not liable for any damages, losses, or consequences resulting from the disclosure of a Member’s personal information due to the Member’s failure to safeguard their ID and password.
If Members suspect their Accounts have been compromised or accessed by an unauthorized third party, they must promptly notify us and follow our instructions. We are not liable for any damages, losses, or consequences resulting from the Member’s failure to provide timely notice or comply with our instructions, unless they are due to our gross negligence or willful misconduct. 
Membership Termination 
Membership Withdrawal. Members can request termination of their User Agreements at any time (each, a “Membership Withdrawal”), and we will process the requests without undue delay. For clarity, we reserve the right to verify the identity of the Members requesting Membership Withdrawal before processing such requests. When processing Membership Withdrawal, we will delete all information pertaining to the respective Member, unless we are required to retain such information under our privacy policy or Applicable Laws.
Disciplinary Action. We may suspend or restrict membership eligibility or terminate User Agreement (each, a “Disciplinary Action”) where the Member:
provides false, incomplete, or misleading information;
damages or is likely to damage the reputation, business, or operations of the Company;
repeatedly cancels orders, requests refunds without justification, or otherwise disrupts the Company’s operations;
fails to make any payment when due;
interferes with other Users or misuses the Services; or
violates Applicable Laws, these Master Terms, or any applicable Supplemental Terms.
Notice of Disciplinary Action. When we take a Disciplinary Action, we will notify the respective Member of the following:
the reason for the Disciplinary Action;
the type and duration of the Disciplinary Action; and
the method to file an objection to the Disciplinary Action.
Revocation of Membership. If a Member repeats the same or similar conduct after a Disciplinary Action, or fails to remedy the issue within thirty (30) days, we may revoke the Member’s eligibility for membership (each, a “Revocation”), which shall result in termination of the User Agreement. Prior to Revocation, we will notify the relevant Member and provide at least thirty (30) days for the Member to present an explanation or otherwise respond, unless immediate action is required due to legal, security, or operational risks.
Limitation of Liability. To the extent permitted by Applicable Laws, we shall not be liable for any damages or losses incurred by Members as a result of a Disciplinary Action or Revocation, except to the extent caused by our willful misconduct or gross negligence.
ORDERS, PAYMENTS, DELIVERY, AND REFUNDS
Order Formation. All orders placed through the Services are subject to acceptance by the Company. A binding contract between the User and the Company is formed only upon the Company’s confirmation of the order delivered to the User, including by electronic acknowledgment.
Upon receipt of such confirmation, the User may request correction or cancellation of the order without undue delay in the event of any discrepancy or error. The Company shall process such request without undue delay if it is made prior to shipment of the Product. Where payment has already been made, withdrawal and refund shall be governed by the applicable provisions of these Master Terms.
The Company may refuse or cancel any order in the following cases:
where the information provided by the User is false, incomplete, or inaccurate;
where the User is below the minimum age required under these Master Terms or Applicable Laws, or, where required, fails to obtain or provide consent from a parent or legal guardian;
where acceptance of the order is not feasible due to technical or operational reasons; or
for other reasonable grounds, including pricing errors, Product unavailability, or suspected fraud.
Pricing and Charges. All prices are as displayed on the Services at the time of order and may be subject to change. Unless otherwise expressly stated:
prices may exclude shipping fees, taxes, duties, or other applicable charges; and
the User shall be responsible for all such additional costs.
For international transactions, the User shall be solely responsible for:
customs duties,
import taxes (including VAT/GST), and
compliance with applicable local laws and regulations.
Payment. Payments shall be made through payment methods designated by the Company. Available methods may include:
bank transfers, including phone banking, internet banking, or other account transfer methods;
card payments, including prepaid cards, debit cards, and credit cards;
virtual account deposits;
payments using electronic money;
cash on delivery;
payments using Points, mileage, or other credits issued by the Company;
payments using gift certificates or vouchers issued by or recognized by the Company; and
any other payment methods designated by the Company.
The Company may use third-party payment processors, and payment processing may be subject to such providers’ terms and conditions. The Company shall not be liable for failures or errors attributable to such third parties. The Company reserves the right to suspend or cancel any order where:
payment fails,
payment is reversed or charged back, or
unauthorized or fraudulent activity is suspected.
Currency and Exchange. Transactions may be processed in a currency determined by the Company or its payment providers. The User acknowledges that:
exchange rates may fluctuate, and
additional fees may be imposed by financial institutions or payment providers.
The Company shall not be responsible for any currency conversion differences or related charges.
Shipping and Delivery. 
The Company will take appropriate measures to enable the User to check the procedures and progress of the supply of the Products. The Company will specify the delivery method, the party responsible for shipping costs by delivery method, applicable costs, and the estimated delivery timelines for the Products purchased by the User. 
Delivery timelines are estimates only and are not guaranteed, and may be affected by carriers, customs clearance, public holidays, force majeure events, or other unavoidable circumstances. The Company shall not be liable for delays or failures in delivery to the extent caused by such circumstances.
Detailed matters concerning the supply of Products shall be governed by the Company’s shipping and return policy. In case of any conflict or inconsistency between these Master Terms and the shipping and return policy, the latter controls.
Withdrawal, Returns, and Refunds. 
If the Company is unable to deliver or provide the Products due to unavailability or similar reasons, the Company may cancel the order and issue a refund.
Unless otherwise required by Applicable Laws, the User may withdraw from a purchase within seven (7) days from the date of receipt of the Product; provided that, if the Applicable Laws of the User’s jurisdiction provide for a longer withdrawal period, such longer period shall apply. 
The right of withdrawal by Users may be restricted or excluded for certain Products, including:
where the Product has been lost, damaged, or altered due to reasons attributable to the User;
where the value of the Product has significantly decreased due to use or partial consumption;
where the value of the Product has significantly decreased over time to the extent that resale is difficult;
where the Product is capable of reproduction and the packaging has been damaged;
where the Product is personalized or made to order with the User’s prior consent; or
where the Product is designated as non-returnable or final sale to the extent permitted under Applicable Laws.
Without limiting the foregoing, for hygiene reasons, certain Products, including underwear, may not be eligible for return or exchange where they have been tried on, used, or handled without reasonable care. In particular, where hygiene seals, protective labels, or similar safeguards have been removed or compromised, or where appropriate precautions, such as trying on over other garments, have not been taken, such Products may be treated as used or damaged.
Notwithstanding the foregoing, where the Product does not conform to its description, advertisement, or the contract, the User may withdraw from the purchase within three (3) months from the date of receipt of the Product or within thirty (30) days from the date on which the User became aware of or could have become aware of such non-conformity. 
Unless otherwise required by Applicable Laws, the User shall bear the cost of return and shipping in connection with withdrawal. However, where the withdrawal is due to non-conformity of the Product with its description, advertisement, or the contract, or otherwise attributable to the Company, such costs shall be borne by the Company.
Refunds shall be processed in accordance with the Company’s shipping and refund policy and may be issued:
through the original payment method, or
through alternative methods determined by the Company.
Chargebacks and Payment Disputes. The User agrees not to initiate unjustified chargebacks or payment disputes in relation to valid transactions. Where such dispute is initiated, the Company may, to the extent permitted by Applicable Laws:
suspend or terminate the User’s Account;
cancel related orders; and/or
offset any amounts owed against any benefits, credits, or refunds otherwise due to the User.
Notification to Members
For notifications addressed to an individual Member, we will send the notifications via e-mail to the address provided in the Member’s Account. If no e-mail address is provided, or if notifications cannot be made to the e-mail address, then we may alternatively post the notification on the Website for at least 7 days.
For notifications addressed to all Members, we will post the notifications on the Website for at least 7 days. However, if the notifications involve matters that impacts User Agreements, then we will utilize the notification method described in the preceding paragraph. 
Personal Data Protection
We are committed to safeguarding the Users’ personal information pursuant to our privacy policy and Applicable Laws. For specific details, please refer to our privacy policy. Please note that our privacy policy applies only to the applicable services directly provided by us and does not cover any linked services or websites.
We will not share Users’ personal information with any third party without their consent, except when requested by competent government agencies, etc. in accordance with our privacy policy and Applicable Laws. 
Obligation of the Company
The Company shall comply with Applicable Laws and these Master Terms, and shall use commercially reasonable efforts to provide the Services in a stable and secure manner.
The Company may monitor the Services and may remove or restrict access to any content that it reasonably believes violates Applicable Laws or these Master Terms. Users may report such content through the contact information provided in these Master Terms, and the Company will review and take appropriate action in accordance with Applicable Laws.
If you believe that any content on the Services infringes your or a third party’s intellectual property rights, you may submit a notice using the contact information provided in these Master Terms. The Company will respond to valid notices and may remove or disable access to the allegedly infringing material and, where appropriate, suspend or terminate repeat infringers’ accounts.
Where the Company removes content or suspends or terminates a User’s Account, the Company may notify the User of the reason and any available venues for appeal, to the extent required by Applicable Laws.
The Company will make reasonable efforts to respond to User inquiries or complaints. If immediate resolution is not feasible, the Company will provide an estimated timeline where appropriate.
Obligation of Users
Users shall comply with these Master Terms, any applicable Supplemental Terms, all policies, guidelines or notices issued by the Company, and all Applicable Laws.
Users shall not:
provide false, misleading, or inaccurate information, or impersonate any person or entity;
access, use, or control any Account other than their own, or allow any third party to use their Account credentials;
modify, alter, or tamper with any information posted or made available through the Services without authorization;
transmit or post any information, materials, or content (including software or code) other than those authorized by the Company;
access or use the Services through unauthorized means, including automated tools such as agents, robots, crawlers, scripts, spiders, spyware, macros, or similar processes, or copy, collect, scrape, or monitor any content or data from the Services without prior authorization;
intercept, monitor, or analyze communications between the Company’s systems and servers, or attempt to extract source code, URLs, commands, or underlying data using packet capture tools or similar technologies, or use such information to access the Services;
copy, modify, reverse engineer, decompile, or otherwise attempt to derive the source code of the Services;
introduce malware, viruses, or other harmful code;
infringe or misappropriate any intellectual property or other rights of the Company or any third party;
harm or attempt to harm the reputation, business, or operations of the Company or any third party;
interfere with or disrupt the Services, servers, networks, or other Users’ use of the Services;
post, upload, or transmit any content that is unlawful, obscene, violent, or otherwise contrary to public order or good morals;
use the Services for any unlawful purpose or in violation of Applicable Laws; or
engage in any conduct that the Company reasonably determines violates these Master Terms, Applicable Laws, or public order.
Users may not assign, transfer, or otherwise dispose of their rights or obligations under these Master Terms without the Company’s prior written consent.
Links to Third-Party Services
The Services may contain links to third-party websites, services, or resources (collectively, “Third-Party Services”), including through hyperlinks, banners, or other formats. The Company does not control, endorse, or assume any responsibility for any Third-Party Services or any products, services, or content made available through them. Any transactions or interactions between the User and such Third-Party Services are solely between the User and the applicable third party. the Company shall not be liable for any transactions, damages, or losses arising from or in connection with such Third-Party Services.
Communications and Marketing
The Company may provide Users with information, updates, surveys, or promotional materials through the Services, email, SMS, or other communication channels, subject to the User’s consent where required under Applicable Laws.
The User may opt out of receiving marketing communications at any time. Such opt-out shall not apply to transactional or service-related communications required for compliance with Applicable Laws or necessary for the provision of the Services.
Intellectual Property Rights
All rights, title, and interest in and to the Services and Content, including all intellectual property rights, are owned by the Company or its licensors. Except as expressly permitted under these Master Terms, no rights are granted to Users.
Users shall not remove, alter, or obscure any copyright, trademark, or other proprietary notices. The Company’s trademarks, logos, and service marks may not be used without prior written consent.
Except as expressly permitted, Users may not use, reproduce, transmit, publish, distribute, broadcast, prepare derivative works, publicly display, or otherwise exploit the Services, any Content, or any information obtained through the Services, in whole or in part, without the Company’s prior written consent. In particular, Users shall not use any such Content or information for commercial purposes or permit any third party to use such Content or information without the Company’s prior written consent.
Damages
The Company shall be liable for damages incurred by Users only to the extent such damages are caused by the Company’s willful misconduct or gross negligence, and subject to the limitations set forth herein.
Users shall be liable for damages incurred by the Company resulting from their violation of these Master Terms or Applicable Laws.
Limitation of Liability
To the extent permitted by Applicable Laws, the Services are provided on an “as is” and “as available” basis, without warranties of any kind. 
To the extent permitted by Applicable Laws, the Company and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages.
Users acknowledge that transmission of information over the internet is not completely secure, and the Company does not guarantee the security of any information transmitted through the Services.
The Company is not responsible for any fees or charges incurred by Users in connection with their use of the Services (including data or network charges).
Governing Law and Dispute Resolution
To the extent permitted by Applicable Laws, these Master Terms shall be governed by the laws of the Republic of Korea, without regard to conflict of laws principles.
In the event of any dispute arising out of or relating to these Master Terms or the Services, the parties shall first attempt to resolve the dispute amicably. If the dispute is not resolved, it shall be finally resolved by arbitration under the Rules of the Korean Commercial Arbitration Board (KCAB) pursuant to below:
seat: Seoul, Korea
language: English
number of arbitrators: three
Users may opt out of this arbitration agreement within 30 days of first accepting these Master Terms by providing written notice to the Company. 
Where arbitration is not applicable, disputes shall be resolved by courts of competent jurisdiction as determined under Applicable Laws.
To the extent permitted by Applicable Laws, disputes shall be resolved on an individual basis only, and not as part of any class or representative action.
Nothing in this Article limits any rights that Users may have under mandatory consumer protection laws in their jurisdiction.
Contact Information
For inquiries, complaints, or requests regarding these Master Terms or the Services, Users may contact the Company using the contact information provided below:
support@adamthefirstsin.com 
Communications are available in English and Korean.
Miscellaneous
Governing Language. These Master Terms may be translated into other languages for reference and convenience. In the event of any conflict or inconsistency between the different versions, the English version shall prevail and govern.
Version. These Master Terms are the initial version, and there are no previous versions.